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Owner-Operated Businesses

When you are the system, you can never step away.

160,215
Small businesses in Maine
99.2%
Of all Maine businesses are small businesses
54.5%
Of Maine workers are employed by one
The opportunity

Set your business apart. Get your time back.

Automate the work you repeat every week — the scheduling, the chasing, the paperwork — and run an operation that keeps going when you step away.

The usual signs

If a few of these are true, there is a small project here that would take a lot off your plate.

✗Bookings live in a paper calendar, a whiteboard, or your phone
✗Customer details are on index cards, in texts, or in your head
✗You are the only one who knows the whole schedule
✗Reminders go out only when you remember to send them
✗Forms, waivers, and deposits are paper you have to chase
✗The summer rush is handled by working more hours, not better ones
✗Staff text you to ask what shift they have
✗You would struggle to hand any of it to somebody else tomorrow

What I build for small operations

One thing at a time, built around how you already work. Nothing you have to change your whole business to use.

Bookings & Scheduling

One calendar everyone can see, with your rules built in — how many at once, which days, how long each takes, who can do what.

No double bookings, no lost appointments

Customer Records

Every customer, pet, vehicle, or property in one place with their history, notes, and what they had done last time.

Anyone can answer the phone properly

Reminders & Follow-Up

Appointment reminders, seasonal recalls, and check-ins that go out on their own instead of when you get a minute.

Fewer no-shows, more repeat visits

Forms, Waivers & Intake

New customers fill it in once, from their phone, and it lands where you need it instead of on a clipboard by the door.

No paperwork to retype or file

Staff Schedules

Who is working when, visible to everyone, so shifts are not a group text and nobody has to ask you.

The schedule answers for itself

Your Numbers, Daily

Bookings, sales, and busy days on one screen, so you can see how the season is going without adding up a spreadsheet.

Know how you are doing without doing math
An honest word first. Plenty of small businesses are better off with an off-the-shelf product than anything custom. If a $40-a-month booking app does what you need, I will tell you that on the call and you will not hear from me again. Custom is worth it when your operation does something particular — unusual scheduling rules, several services that work differently, or a process no product quite fits — or when you are tired of paying a subscription for something you will never own.

Priced small, and agreed before anything starts. These are usually one tool rather than a whole department system, so most land between $2,500 and $5,000. You get one fixed number in writing before I begin, you own the software and your data at the end, and there is no subscription to me.

$2,500–$5,000

Who this is for

Maine businesses run by the people who own them. Usually somewhere between 2 and 40 people, often seasonal, and almost always busier than the systems can keep up with.

Pet care & boardingDaycare, grooming, kennels, and training
Landscaping & lawn careRoutes, crews, seasonal contracts, and plowing
Restaurants & foodStaff schedules, catering, and ordering
Auto & small engine repairVehicles, service history, and the shop calendar
Salons, spas & barbersAppointments, clients, and staff availability
Cleaning & home servicesRecurring visits, routes, and checklists
Marinas & boat yardsSlips, storage, haul-outs, and seasonal work
Campgrounds & innsSites, rooms, seasons, and deposits
Farms & farm standsShares, pickups, deliveries, and stock
Fitness & studiosClasses, memberships, and attendance
Childcare & campsEnrollment, ratios, forms, and pickup lists
Small retail shopsStock, orders, and repeat customers

Run crews or a shop? See construction and manufacturing → · Run an office? See professional services →

Tell me the thing you do every week that you wish you didn’t. You’ll get an honest read on whether software can fix it, what it would take, and whether you should just buy something instead. No cost and no obligation.

Book a free 30-minute consult